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====== Principles from “How to Win Friends and Influence People” ======
By Dale Carnegie, 1936.

[[https://people.duke.edu/~tkb13/courses/ece458-2022sp/readings/How%20to%20Win%20Friends%20And%20Influence%20People.html|Full text here]].

===== Fundamental Techniques in Handling People =====

  - Don't criticize, condemn or complain.
  - Give honest and sincere appreciation.
  - Arouse in the other person an eager want.

===== Six ways to make people like you =====

  - Become genuinely interested in other people.
  - Smile.
  - Remember that a person's name is to that person the sweetest and most important sound in any language.
  - Be a good listener. Encourage others to talk about themselves.
  - Talk in terms of the other person's interests.
  - Make the other person feel important – and do it sincerely.

===== Twelve Ways to Win People to Your Way of Thinking =====

  - The only way to get the best of an argument is to avoid it.
  - Show respect for the other person's opinions. Never say, "You're wrong."
  - If you are wrong, admit it quickly and emphatically.
  - Begin in a friendly way.
  - Get the other person saying "yes, yes" immediately.
  - Let the other person do a great deal of the talking.
  - Let the other person feel that the idea is his or hers.
  - Try honestly to see things from the other person's point of view.
  - Be sympathetic with the other person's ideas and desires.
  - Appeal to the nobler motives.
  - Dramatize your ideas.
  - Throw down a challenge.

===== Be a Leader: How to Change People Without Giving Offense or Arousing Resentment =====

  - Begin with praise and honest appreciation.
  - Call attention to people's mistakes indirectly.
  - Talk about your own mistakes before criticizing the other person.
  - Ask questions instead of giving direct orders.
  - Let the other person save face.
  - Praise the slightest improvement and praise every improvement. Be hearty in your approbation and lavish in your praise.
  - Give the other person a fine reputation to live up to.
  - Use encouragement. Make the fault seem easy to correct.
  - Make the other person happy about doing the thing you suggest